We put our heart and soul into every client visit. With customized care plans and local "Angel" caregivers, our agency delivers a wide range of assisted living services into YOUR home. Whether it's one visit a week or 24/7 care, we make it easy for clients to "age in place" in the comfort of their own home. It all starts with a FREE, no obligation, in-home assessment with our local Care Manager. And everything we do comes with our 100% satisfaction guarantee. Because when it comes to private duty, non-medical home care, you and your family deserve no less than the very best. Have you been helped by an Angel today?
Our “Angel” caregivers strive to provide the highest standard of care. If for any reason we fail to live up to the high standards of our clients or our company and if all steps to rectify concerns have been exhausted, then cancellation of services and fees will be enacted with reasonable notice to all parties involved. When it comes to non-medical home care, you and your family member deserve no less than the very best. You deserve the Southwest Home Care "Golden Halo Guarantee."
1. We want you to have an amazing customer experience every step of the way. Our Care Managers will generate your customized Care Plan and make sure it's carried out to your exact specifications. We want you to have the same caregiver whenever possible. And we want to communicate with you regularly making every effort to stay in touch and listen to your concerns. If there is an issue we want to resolve it quickly and with a smile!
2. In order to provide our clients with exceptional customer service, we know that we need to have exceptional caregivers. That's why Southwest Home Care only recruits, selects and trains the highest quality individuals from your local community. You can enjoy peace of mind knowing that your Angel is highly dependable and will be on time for all scheduled visits. Have you hugged your Angel today?
3. We believe that people like to do business with people they know and trust. That's why we make every effort to stay in touch with you, to listen to your concerns and to go out of our way to help you in every way possible. We are deeply committed to all those who comprise our extended family of clients and assisting them to remain at home living independently. At Southwest Home Care we make it personal!